1 – Validity towards entrepreneurs and definition of terms
(1) The following General Terms and Conditions of Business apply to all transactions between us and a consumer, in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity (§ 13 BGB).
2 – Conclusion of a contract, storage of the contract text
(1) The following provisions on the conclusion of a contract apply to orders placed via our online shop https://uk.weareholy.com/.
(2) If the contract is concluded, the contract shall be concluded with
HOLY Energy GmbH
Mathias Horsch, Philipp Naß, Frederick Jost
Rosenthaler Straße 13, D-10119 Berlin
Register number
Register Court Berlin
(3) The presentation of the goods in our Internet shop does not constitute a legally binding contractual offer on our part but is only a non-binding invitation to the consumer to place an order for goods. By placing an order for the desired goods, the consumer makes a binding offer to enter into a purchase contract.
(4) Upon receipt of an order in our Internet shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the order procedure provided in our Internet shop.
The order is placed in the following steps:
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Selection of the desired goods
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Confirm by clicking on the "Order" button
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Check the details in the shopping basket
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Click on the "Checkout" button
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Log in to the online shop after registering and entering the login details (e-mail address and password).
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Re-check or correct the data entered.
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Binding dispatch of the order by clicking on the button "order for a fee" or "buy"
Before submitting the binding order, the consumer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser using the 'Back' button.
We confirm receipt of the order immediately by means of an automatically generated e-mail ("order confirmation"). With this, we accept your offer.
(5) Storage of the contract text for orders via our Internet shop: We store the contract text and send you the order data and our General Terms and Conditions by e-mail. You can also view the GTC at any time at https://de.weareholy.com/policies/terms-of-service. You can view your past orders in our customer area under My account --> My orders.
3 – Prices, shipping costs, payment, due date
(1) The prices quoted include statutory VAT and other price components. Shipping costs are not included and will be added.
(2) The consumer has the option of paying by PayPal, credit card (Visa, Mastercard).
4 – Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will be made within 5 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday, or public holiday at the place of delivery, the deadline shall end on the next working day.
(2) The risk of accidental loss and accidental deterioration of the item sold shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by dispatch.
5 – Retention of title
We reserve title to the goods until the purchase price has been paid in full.
6 – Right of cancellation of the customer as a consumer:
Right of cancellation for consumers
Consumers are entitled to a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:
Cancellation policy
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party, other than the carrier, named by you, have taken possession of the goods.
To exercise your right of cancellation, you must contact us at HOLY Energy GmbH Mathias Horsch, Philipp Naß, Frederick Jost Rosenthaler Straße 13 D-10119 Berlin E-mail hello@weareholy.com of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax, or e-mail). You can use the attached sample cancellation form, but this is not mandatory.
Consequences of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
SAMPLE CANCELLATION FORM(If you wish to cancel the contract, please fill out this form and send it back.)
To: HOLY Energy GmbH
Mathias Horsch, Philipp Naß, Frederick Jost
Rosenthaler Straße 13D-10119
BerlinEmail: hello@weareholy.com
I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()_____________________________________________________Ordered on ()/received on ()__________________Name of the consumer(s)_____________________________________________________Address of the consumer(s)_____________________________________________________Signature of the consumer(s) (only if communicated on paper)
Date() Delete as appropriate.
§8 WarrantyThe statutory warranty regulations apply.
§9 Contract LanguageThe contract language is exclusively German.
§10 Customer ServiceOur customer service for questions, complaints, and objections is available on weekdays from 8:30 a.m. to 5:30 p.m.
at Phone: 015120236029
Fax: -Email: hello@weareholy.com
*Status of the Terms and Conditions: Aug. 2022
